Privacy policy
At The Somerville Clinic, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
Personal information
We may collect and process the following personal information about you:
Contact Details: Name, address, phone number, email address.
Health Information: Medical history, treatment records, and any other information you provide during consultations.
Financial Information: Payment details, insurance information.
Other Information: Any other personal information you provide to us.
We collect information directly from you during consultations, through forms, and via our website. We also collect information rom third parties, such as other healthcare providers, with your consent.
Purposes of processing
We use your personal information for the following purposes:
Provision of Care: To provide you with medical care and treatment.
Administration: To manage appointments, billing, and communication.
Legal Obligations: To comply with legal and regulatory requirements.
Improvement of Services: To improve our services through audits and feedback.
Legal basis for processing
Our legal basis for processing your personal information includes:
Consent: You have given clear consent for us to process your information for a specific purpose.
Contract: The processing is necessary for a contract we have with you.
Legal Obligation: The processing is necessary for us to comply with the law.
Vital Interests: The processing is necessary to protect someone’s life.
Public Task: The processing is necessary for us to perform a task in the public interest or for our official functions.
Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party.
We may share your personal information with:
Healthcare Providers: Other medical professionals involved in your care.
Regulatory Bodies: To comply with our legal obligations.
Service Providers: Companies that provide services to us, such as billing or IT support.
Legal Authorities: If required by law or in response to legal proceedings.
We do not routinely transfer your personal information outside the European Economic Area (EEA). If we do, we will ensure appropriate safeguards are in place to protect your information.
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure storage solutions
Access controls
Regular security audits
Access to Information: You have the right to request access to the personal information we hold about you.
Correction and Deletion: You have the right to request correction of any inaccurate information and deletion of your personal information where appropriate.
Restriction of Processing: You have the right to request that we restrict the processing of your personal information.
Data Portability: You have the right to request the transfer of your personal information to another organization.
Objection to Processing: You have the right to object to the processing of your personal information in certain circumstances.
Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at here
If you are not satisfied with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Website: https://ico.org.uk/
Phone: 0303 123 1113
We are committed to safeguarding your privacy and ensuring that your personal information is protected. Thank you for trusting The Somerville Clinic with your healthcare needs.
